About us

We design the future

BriskFlow: Revolutionizing Field Service Management for Business Growth Founded in 2013, BriskFlow emerged with a clear vision for the future of the field service industry. Initially focusing on Lead Management and Scheduling features, our founders quickly realized that existing systems relied on inefficient paper and whiteboard methods, resulting in significant inefficiencies when it came to quoting, scheduling, invoicing, and tracking.

To address these challenges comprehensively, we set out to develop an all-in-one platform that would revolutionize field service management. Our goal was to create a solution that goes beyond scheduling by enabling automated, bidirectional, and live communication between the field and the back office, resulting in a seamless flow of information and streamlined operations.

By integrating scheduling, reporting, and real-time communication, we recognized that our platform could drive significant business outcomes for our customers. These included revenue growth through identifying up-sell and cross-sell opportunities, optimizing service calls and operations, boosting productivity, and ultimately enhancing customer and employee satisfaction. This is precisely what we delivered. What sets BriskFlow apart is the flexibility we offer, empowering our customers to tailor the platform to match their existing business processes.

By automating data collection from the field to the back office, we drive productivity, elevate customer satisfaction, and increase revenue, taking the service experience to the next level—a crucial step towards business growth. With BriskFlow, you can expect:
1. Comprehensive Field Service Management: Our platform covers the entire spectrum of field service management, from lead generation to scheduling, invoicing, and reporting. By consolidating these functions into one solution, we eliminate inefficiencies and simplify workflows.
2. Real-time Communication and Collaboration: Bidirectional, live communication between the field and the back office enables seamless information sharing, empowering teams to make informed decisions quickly and respond to customer needs promptly.
3. Automation and Efficiency: By automating manual processes and data gathering, BriskFlow significantly increases operational efficiency, saving time and resources. This allows your business to focus on delivering exceptional service and driving growth.
4. Customization for Business Needs: We understand that each business is unique. Our platform offers extensive customization options, ensuring a perfect fit with your specific requirements and enabling you to adapt and evolve as your business grows.

Experience the power of BriskFlow and unlock the full potential of your field service operations. Join the growing community of businesses that have embraced our platform to drive revenue, optimize operations, and enhance customer satisfaction.

Contact us today to learn more about how BriskFlow can take your service experience to the next level and accelerate your business growth.

When performance is measured, performance improves. When performance is measured and reported, the rate of improvement accelerates

Thomas Monson

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